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What is your shipping Policy?
Prints and Reproductions:
*COVID-19 IMPACT on prints*
Reproductions of my original paintings are printed, framed (if applicable) and shipped by ASF/Graphik Dimensions. In a nutshell, production generally runs about 5 days and shipping takes another 3-7 days. Pricing is calculated based on weight coefficient of each item. Here is a link to their site explaining their shipping policies: https://www.asfprints.com/shipping-and-returns
Within the contiguous (lower 48 States), shipping is FREE.
I will cover the cost for having your artwork professionally packed for shipping, insurance for the replacement value and shipping. I will ship the paintings within 5 business days.
If you are outside the lower 48 States, please contact me before you place your order so we can make arrangements and I can get an estimate from the shipping company. Please be aware, shipping outside the contiguous United States will be paid for by the Buyer and will be invoiced separately. In addition, the Buyer will be responsible for additional charges incurred by customs, duties and taxes.
What is your Policy on Returns/Exchanges/Refunds?
If for any reason you’re not satisfied with your purchase, please contact me. Include your order number and a brief description of what’s going on and I will contact you as soon as possible to see how I can help.
Keep all packing materials – box and wrappings – until you are positive that your artwork/print is in perfect condition and you are happy with your choice.
Be sure to use the WALL PREVIEW and the AUGMENTED REALITY features on my website. In the Wall Preview you can see my paintings in different settings and in the case of prints, in different sizes. The Augmented Reality allows you to use your phone or tablet to superimpose my paintings right on your own walls! (No App required – it's done thru a link sent to you in an email) These tools are amazing and help take the guess work out of buying art online.
Prints and Reproductions:
There’s a 15% restocking fee that is applied for any order canceled or exchanged through me. (These are fees that I have to pay).
Because prints are special ordered, Graphik Dimensions only provides a no charge replacement or refund for quality issues or in cases of orders damaged in shipping. In those two cases, they may request the order be returned to them and will provide a return shipping label.
Other than those two circumstances, print sales are final but I really want you to be happy so I offer an exchange for the purchase price of the print being returned (original shipping charges are NOT covered) - less a 15% restocking fee providing you:
30 day money back guarantee if you are not totally satisfied with your purchase.
If your artwork/print arrives and the box is damaged
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Original paintings come with a 30 day money back guarantee if you are not totally satisfied with your purchase. Custom printed reproductions can be exchanged. Please see my complete return policy under: /important stuff/FAQ's
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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